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Job Details

Business Process Analyst III

Company name
UP Professional Solutions

Location
Tulsa, OK

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Job Description
Business Process Analyst III needed in Tulsa, OK \r\r 1 year project duration\r Desk job\r\r\rThe Business Process Analyst III will support the group through facilitation of issue resolution, communicating important information with our customers, and creating a positive customer experience.\r\rThe Business Process Analyst III will:\r• Support the product line continuous improvement and customer issue resolution processes. \r• Coordinate product line transmittals to customers. \r• Coordinate equipment design and quality documents utilizing company standard document control processes. \r• Support regular reporting. \r• Consolidate and publish regular product line updates.\r• Develop and maintain positive customer experience initiatives for the product line. \r• Coordinate and maintain the GC COE SharePoint with Knowledge Management team. \r• Coordinate training. 

Job Requirements
\r\rThe ideal Business Process Analyst III will be:\r• Responsive to internal/external customer needs providing timely, accurate and high quality interactions.\r• Able to use discretion to determine the appropriate alternatives. \r• Skilled in more than one process or has developed deep expertise in a single process area. \r• Able to provide solutions to a broader range of problems by using existing precedents or procedures. \r• MS Word, Excel, OneNote, PowerPoint, and SharePoint skills proficient.\rAdditional Skills:\r• Document management experience in Oil and Gas \r- Workflow creation and management in Visio \r• Previous customer service experience \r• SharePoint maintenance experience \r• 4-6 years related experience \rPreferred: \r• Associate's degree preferred \r• Continuous improvement using Lean Production or Six Sigma methodologies \r• 7 years related experience in Document Controls specific to Oil and Gas Industry\rEOE F/M/Disabled/Veteran\r\r

Company info

UP Professional Solutions
Website : http://www.uppros.com

Company Profile
Where matching engineering, project controls and other technical professionals with employment opportunities in the oil & gas, utilities and specialty manufacturing industries continues to be our passion - and the hallmark of our success - for over 30 years. A national WBENC-certified agency headquartered in New Orleans, UP is recognized as a leader in technical staffing serving Alabama, Louisiana, Mississippi, Tennessee, Texas and many locations beyond.

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