Role Summary: Baker Hughes, a GE company has an opening for Lead Technical Support Specialist in Oklahoma City, OK. Essential Responsibilities: Contribute as a member of a team of operational subject matter experts in providing field level technical support to ongoing field operations. Provides expert level support for drilling and evaluation field services. Clearly documents and effectively communicates operational lessons learned back through the regional community of practice and the global standards group. Tracks regional tech support performance metrics and reports back to stake holders. Work closely with reliability engineering, global standards and regional personnel to apply lessons learned to field processes to continuously improve our operation. Implement regional strategy for technical support for the North America products and services mix. Dedication to the BHGE Health, Safety and Environmental policies for safe field site operation. Qualifications/Requirements: Bacheloru2019s Degree in Engineering. 3 years related experience. Knowledge of two or more product lines and proper application of tools. Thorough understanding of down hole hydraulics and rig operations. Proficient use of computer based programs related to application of products. Problem solving skills. Desired Characteristics: Comprehensive know-how of safe down hole tool handling and responsible rig operations. Expert level operational knowledge of one or more Drilling Systems. Thorough understanding of the application of drilling tools. Good technical knowledge of products and services, and their applications to customer needs/requirements. Good interpersonal communication skills required.