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Job Details

GLOBAL SVC DELIVERY MGR-WL

Location
Houston, TX

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The Global Service Delivery Manager – Wireline is responsible for using technical skills to manage the Productline and Geozone implementation of GPL technical processes and documentation in order to provide the necessary environment for the prevention of service disruption through the application of preventative and reactive process control measures.
DUTIES & RESPONSIBILITIES:
Provision of guidance and education for region locations to implement GPL competency protocol
Oversee the execution of employee assignment within the region locations to jobs that match the competency roles
Periodic assessment of the jobs in WPTS within the region locations to ensure competence requirements are met for employees assigned
Education/awareness to region locations of the WCAP Dashboard associated with the GPL and its progression
Execution of GPL initiatives, metrics and key performance indicators to drive continuous improvement in competency progression within the Geozones.  
Implementation ownership of the Service Delivery Program developed by the Global Product Line
Education/awareness on the expectations of the Service Delivery Programs developed by the GPL to the locations within the Geozones.
Education/awareness to locations of the Service Delivery Dashboard associated with the GPL and its progression
Execution of GPL initiatives, metrics and key performance indicators to drive continuous improvement in Service Delivery and QHSSE progression within the Geozones.
Implementation of the Operational Control Plan and associated processes developed by the GPL within the Geozone locations
Ownership of the completion of location SQP’s when applicable within the region locations for client/GPL/regulatory requirements
Education/awareness and implementation of GPL governing documentation and associated checklist/process flow maps for locations within the Geozones.
Ensure GPL approved document repositories & WISE are used by all locations
Assist product lines within the region locations with document management and control
Assure all region/location required documentation is sent to GPL TWIC / WISE for review/approval and assigned document control numbers
Implementation of GPL protocols and associated tools within the region locations
Assist the GPL with generation of TRA’s for critical tasks for PL’s when required
Assist the GPL with hazard identification techniques for documentation when required
Manage the Critical Risk inventory and aspects of the Foundation Program for full implementation.
Periodic visits to Weatherford PL facilities and field locations, including offshore where possible, to ensure implementation of GPL requirements
Periodic visits to clients when required/requested to ensure SME knowledge is present
Alignment and communication to GPL on regional QHSSE regulatory documentation requirements
Chair and coordinate quarterly Business Reviews between the GPL and Geozones.
Manage the WISE Managers & system for swift support of field issues.
Implementation ownership within the region of Technical Systems/Client Audits
Development of audit plans in conjunction with GPL for Geozone locations
Lead and/or participate in technical systems/client audits within Geozone locations
Provide guidance and support for audit framework and protocol
Assure appropriate actions items are assigned and closed within an agreed upon time frame
Implementation ownership of Weatherford’s incident management process
When required by GPL, lead high profile / severe loss investigations
Review and support for high impact PC1/PC2 incidents
Ensure proper CPAR classification
Ensure proper investigation team is assigned with SME from PL
Ensure proper action item assignment and swift closure as per corporate timelines.
Ensure GPL and GZ PLM management reviews are performed for geozone incidents
Chair and coordinate high severity PC1/PC2 incident reviews with the GPL and Segment leadership.
Provide GPL with trending analysis on incidents and lessons learned.
QUALIFICATIONS
Technical degree in Engineering, Science or Technical Applications
10 years mixture of field and operational oilfield services management experience
Possess strong interpersonal skills
Possess process discipline
Ability to plan and organize work to meet deadlines
Initiative and the ability to begin and see projects through to completion
Communicate effectively with all levels of employees
Work collaboratively in a team environment
Excellent verbal and written communication skills
Excellent analytical and organization skills
Ability to multi-task
Preferred:
Honors degree in Engineering, Science or Technical Applications
Accredited HSE Qualifications
Accredited Quality Qualifications
Oilfield Industry Experience preferred
Accredited auditing certification of equivalent ISO or similar certifying body management system
POSITION SPECIFIC DETAILS
Weatherford offers competitive compensation and benefits upon hire; including paid vacation to start, matching 401K program, comprehensive benefits program, and employee stock purchase program (ESPP) and opportunities for on-going training and career development. VEVRAA Federal Contractor – Priority Referral Requested
Weatherford is an Equal Opportunity Employer Females/ Minorities/ Veterans/Disabled and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

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