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RLS Dispatcher

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Minot, ND

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By ensuring communication flows to and from our Field Technicians accurately, timely and consistently. The Dispatcher will manage calls coming into the Minot Operations Services Center, create work orders for operations events, and schedule technician assignments.,VerityZone:formtext27,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Essential Responsibilities,AnswerValue:In the role of RLS Dispatcher you will:u003cbru003eu003cpu003eu003cliu003eBuild customer satisfaction through outstanding relationships include primary contact for customer service regarding special requests and order statusu003cbru003eu003cliu003eProvide direction for a variety of warehouse and logistics services and activities u003cbru003eu003cliu003eWork independently with minimal directionu003cbru003eu003cliu003eReview incoming orders for acceptable terms and requested delivery datesu003cbru003eu003cliu003eEnsure proper transactions are executed throughout the process to drive inventory integrityu003cbru003eu003cliu003eCoordinate material movements as needed to support quality initiatives and production requirementsu003cbru003eu003cliu003eStore and consolidate goods and materials into appropriate stock locationsu003cbru003eu003cliu003eMove materials from separate stock locations, as requiredu003cbru003eu003cliu003ePull materials for production work orders in a manufacturing environmentu003cbru003eu003cliu003ePick orders for domestic and international shipmentu003cbru003eu003cliu003ePhotograph and document images of packed goods for domestic and international shipmentu003cbru003eu003cliu003eSchedule trucking to deliver materials within North Americau003cbru003eu003cliu003eProcess delivered goods for receipt into ERP system and perform receipt transactionsu003cbru003eu003cliu003eLoad and unload various types of trucks / trailersu003cbru003eu003cliu003eOperate overhead cranes and hoistsu003cbru003eu003cliu003eWork outdoors in various weather conditionsu003cbru003eu003cliu003ePack materials including hazmat per written procedures and federal regulationsu003cbru003eu003cliu003eProcess bills of lading, commercial invoices and other shipping documentsu003cbru003eu003cliu003eInspect goods for visual signs of damage or corrosionu003cbru003eu003cliu003eOperate various types of forklift equipment up to 36,000 lb. capacityu003cbru003eu003cliu003eFill back ordered material for shorted work ordersu003cbru003eu003cliu003eSupport all company safety and environmental policiesu003cbru003eu003cliu003eSupport internal and external customers’ needs and requirementsu003cbru003eu003cliu003eManage and dispatch calls in a courteous, professional manneru003cbru003eu003cliu003eMaintain proper paperwork in compliance with GE documentation Retention Policyu003cbru003eu003cliu003eConsolidate orders based on delivery location, by customeru003cbru003eu003cliu003eCreate work orders and assign technicians as neededu003cbru003eu003cliu003eEffectively interact and communicate with management, team members, and customersu003cbru003eu003cliu003eMaintain working relationship with corporate counterparts and colleagues in other Service Centers to stay informed about best practices and expectationsu003cbru003eu003cliu003eCommunicate and make recommendations based on information gatheredu003cbru003eu003cliu003eUtilizes software programs (SAP, Outlook Excel, and Word) to perform duties and responsibilitiesu003cbru003eu003cliu003ePerform other related duties as assigned or indicated by responsibilities,VerityZone:formtext28,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Qualifications/Requirements,AnswerValue:u003cliu003eHigh School Diploma / GED from an accredited school or institutionu003cbru003eu003cliu003eMinimum 1 year of warehouse or manufacturing experience in Oil and Gas industryu003cbru003eu003cpu003eEligibility Requirements: u003cbru003eu003cliu003eWork overtime, weekends and holidays, as requiredu003cbru003eu003cliu003eWork in a constant pushing, pulling, lifting, stretching, bending and other physical activitiesu003cbru003eu003cliu003eBe in the shop environment a minimum of 8 hours per day, primarily standing and sitting, as requiredu003cbru003eu003cliu003eLift objects weighing up to 50 lbs.u003cbru003eu003cliu003eBe subjected to extreme cold and heat for extended periods of timeu003cbru003eu003cliu003eMinimum 1 year of Dispatch / customer service experienceu003cbru003eu003cliu003eMinimum 1 year of Pumping unit experienceu003cbru003eu003cliu003eUndergo Periodic fitness for duty tests, examinations, and/or certifications will be required for onshore/offshore remote location assignments,VerityZone:formtext29,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Desired Characteristics,AnswerValue:u003cliu003eAdditional experience working in field services and or warehouseu003cbru003eu003cliu003ePrior experience in pumping units, downhole pumps, and Automation preferredu003cbru003eu003cliu003eWillingness to work in shop and yard environmentu003cbru003eu003cliu003eStrong oral and written communication skillsu003cbru003eu003cliu003eAbility to maintain a clean and organized workspaceu003cbru003eu003cliu003eStrong interpersonal and communication skillsu003cbru003eu003cliu003eSAP Knowledgeu003cbru003eu003cliu003ePC proficiency including Microsoft Officeu003cbru003eu003cliu003eKnowledge of DOT and other governmental transportation policies and proceduresu003cbru003eu003cliu003eAbility to organize work flow and use time efficientlyu003cbru003eu003cliu003eAbility to show strong attention to detailu003cbru003eu003cliu003eAbility to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demandsu003cbru003eu003cliu003eAbility to anticipate work needs and follow through with minimum direction, follow up on own initiativeu003cbru003eu003cliu003eMaintain a valid Driver’s Licenseu003cbru003eu003cliu003ePumping Unit or Roustabout experienceu003cbru003eu003cliu003eOther duties as assigned,VerityZone:formtext30,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cpu003eBaker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain. u003cbru003eu003cpu003eBHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own. u003cbru003eu003cpu003eWith operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.u003cbru003eu003cpu003eFollow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com. u003cbru003eGE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an u003ca href=****EEO combined.pdfu003eEqual Opportunity Employeru003c/au003e. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.,VerityZone:formtext31,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Additional Eligibility Qualifications,AnswerValue:GE will only employ those who are legally authorized to work in the United States for this opening. 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